Itero Studios
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FintechEnterpriseService Design

Enterprise Finance Transformation Platform

Replaced a fragmented, Excel-based finance reporting system across 1000+ companies with a unified digital platform — cutting reporting cycles from days to hours.

ClientGlobal Industrial Conglomerate
ScopeService Design → UX/UI → Design System → Brand Identity → Usability Testing
SectorsFintech · Enterprise
Duration1 Year 5 Months
LanguagesEnglish / Japanese
Enterprise Finance Transformation Platform
1000+Companies migrated
3Role-based experiences
Days → HoursReporting cycle reduction
50+Developers supported by design system

The Situation

A major division within a global conglomerate was managing financial reporting for over 1000 companies on Excel spreadsheets, email chains, and phone calls.

The Challenge

Three roles, three mental models

Financial Reporters, Controllers, and Admins each in fundamentally different modes.

Entrenched Excel culture

Platform needed to respect spreadsheet muscle memory while preventing errors.

Bilingual complexity

English and Japanese affecting layouts, navigation, terminology.

Enterprise-scale data integrity

1000+ companies feeding consolidated data — errors compound fast.

Our Approach

Understand

User Research

Research with Japanese finance teams. Key insight on rebuilding trust in financial data.

Shape

MVP Scoping

User scenarios, service blueprints for 60-person team, table-based input with validation.

Build

Design System & Platform

Atomic Design methodology. Dashboards, Journal Entry tools, Balance Check, admin config, brand identity.

Refine

Usability Testing

Bi-weekly testing. Owned content and translation with UI glossary.

The Results

1000+Companies onboarded
Days → HoursReporting transformation
3 RolesTailored experiences
EN / JPFull bilingual platform
Atomic DesignComponent library for 50 devs
Brand IdentityCreated from scratch

Capabilities

Service DesignEnterprise UXFintechDesign SystemUser ResearchUsability TestingBrand IdentityBilingual/LocalizationB2B SaaS

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